Privacy Policy
Last updated: May 25, 2026
Prestigious Patios L.L.C. (“we,” “us,” or “our”) is a construction company based in East Wenatchee, Washington. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website, phone, text messaging (SMS/MMS), email, or in person.
Information We Collect
We may collect the following types of personal information in the course of providing our services:
- Name
- Phone number
- Email address
- Mailing or property address
- Project details and preferences
- Photos or documents you send us related to your project
- Billing and payment information
We collect this information when you contact us by phone, text, email, or through our website contact form, or when you provide it during in-person consultations.
How We Use Your Information
We use your personal information to:
- Respond to your inquiries and provide estimates
- Schedule and coordinate construction projects
- Send project updates, appointment reminders, and scheduling confirmations via text message, email, or phone
- Process invoices and payments
- Communicate about billing or account questions
- Improve our services
Text Messaging (SMS/MMS)
We use text messaging to communicate with customers about estimates, scheduling, project updates, billing, and general customer service. We may send messages from the following numbers:
- (509) 774-3387 — General business communications (estimates, scheduling, project updates)
- (509) 774-3306 — Pool maintenance service notifications (service schedules, appointment reminders, follow-up updates)
You may consent to receive text messages by checking the SMS opt-in checkbox on our website contact form, by texting our business phone number, or by verbally requesting text communication during a phone call or in-person consultation.
- Message frequency varies based on your project and communication needs.
- Message and data rates may apply depending on your mobile carrier and plan.
- We do not send marketing or promotional text messages.
- You may opt out of text messages at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
- Reply HELP for assistance or contact us at (509) 774-3387 or office@prestigiouspatios.com.
Consent to receive text messages is not a condition of purchasing our services.
We do not share, sell, or distribute your mobile phone number or SMS opt-in consent data with third parties or affiliates for any purpose, including but not limited to marketing, promotional, or lead generation purposes. Mobile information collected as part of our SMS messaging program will only be used to facilitate the communications you have consented to and to provide the services you have requested.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. Mobile opt-in consent data and phone numbers collected for our SMS messaging program are never shared with or sold to third parties or lead generators. We may share your information only in the following limited circumstances:
- Service providers: We use third-party services to facilitate communication (such as our phone and text messaging provider) and to process payments. These providers access your information only to perform services on our behalf and are obligated to protect it.
- Legal requirements: We may disclose information if required by law, regulation, or legal process.
- Subcontractors: We may share your name, project address, and relevant project details with subcontractors we engage to perform work on your project.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our communication platforms use encryption in transit. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill our business obligations, and comply with legal requirements. Project records and communication history may be retained for the duration required by applicable state and local regulations.
Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information, subject to our legal and business retention requirements
- Opt out of text message communications at any time by replying STOP
To exercise any of these rights, contact us using the information below.
Website
Our website may use cookies or basic analytics to understand how visitors use our site. We do not use tracking cookies for advertising purposes. Our website does not collect personal information unless you voluntarily submit it through our contact form.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
Prestigious Patios L.L.C.
374 Urban Industrial Way
East Wenatchee, WA 98802
Phone: (509) 774-3387
Email: office@prestigiouspatios.com
Website: prestigiouspatios.com